
At Villa Alkolea, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.
We collect personal information such as your name, email address, and payment information when you request information or make a booking. We use this information to provide and improve our services, communicate with you, and comply with legal obligations.
We may share your personal information with third-party service providers who help us provide our services (such as maintenance, cleaning, or other services). We require these providers to use your information only for the purposes for which it was provided and to protect your information in accordance with applicable laws.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to book the villa and provide services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. If you have any questions or concerns about our Privacy Policy, or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@villaalkolea.com